Social Media Talk with Margie Albert

by Fred von Graf on October 29, 2009

I’ve started a series of talks with companies and agencies that use Social Media.  These talks cover how they got in to using Social Media, how they use it today, some of the tools they use, the issues they ran in to and some key learnings they had along the way.  I’m doing this to help you learn what others are doing, get an idea of the challenges that others are facing, helping you to connect with new people and hopefully get some conversation and innovation happening.

I had the pleasure of talking with Margie Albert, the President of Focus on Customer Success about their views on the use of Social Media in the broadcasting industry and in business in general.  Margie’s brings over 30 years of broadcast experience mainly in television.  Her company specializes in helping broadcasters understand the adoption and use of  new media, including Social Media.

After watching this interview, take a minute to let me know your thoughts by commenting below!

Did you enjoy hearing how Margie is helping broadcasters use Social Media?  What did you think of her suggestions for using Social Media?


Margie Albert November 1, 2009 at 13:47

Thanks Fred for making this interview so comfortable. You are so skilled and ask such great questions to keep the conversation going. That’s a rare talent. Keep these coming – they are fascinating.

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Fred von Graf November 1, 2009 at 18:47

Thanks Margie! Coming from you that means a lot! I love doing the interviews, learning what others are doing and sharing it with the world.

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Park Howell November 4, 2009 at 08:42

Margie is a gem, and you’re smart to include her on your post. I have never met anyone that is better suited to help broadcasters open up new channels of revenue through digital media than Margie. We’re lucky to have her in Phoenix, because she is a wealth of information and gladly shares. Thanks for featuring her, and for any of your readers who don’t know Margie, track her down. She’s an ally in anyone’s camp.

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Margie Albert November 4, 2009 at 18:13

Thanks Park. A very generous comment and much appreciated! However, now I’ll have to live up to those high expectations!!

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